We’re sorry if you’re experiencing a longer wait time on our phone lines at the moment. You can also log onto your MyWater account to view your account information.

Move meter or report a problem with your meter

Solid Contact Clarifier Tank

If you need to report a problem with your meter or move your water meter for any reason, for example if the current location is either unsafe or impractical, it may be possible to do so (and there may be charges associated with this).

A joint venture between Anglian Water Business and NWG business