Make a payment

Looking for a simple way to make a payment? Our online payment service makes it easy to pay your bill.

Please note that our payment facility will be unavailable between 1am and 4am on 15 November due to scheduled maintenance.

Pay your bill by debit or credit card

Please have to hand:

  • your ten digit customer account number (this can be found at the top left hand side of your bill)
  • a valid payment card (we accept all major credit and debit cards except American Express)
  • the amount you wish to pay
  • your mobile number or email address if you would like a receipt
A joint venture between Anglian Water Business and NWG business