Your bill explained

Check out our set of useful guides that help you to understand the different parts of your water bill

Complete the form below to find the guide that’s relevant to your water bill, so you can learn how much water you’ve used and what you need to pay.

The guides contain definitions of the relevant charges, as well as an explanation of your account summary.

This section does not however give information on individual tariffs or a breakdown of calculations. Please visit our tariffs and charges section if you would like more information.

We want to make paying your bill as simple as possible, so just choose the ways to pay that are right for you. Whether your prefer credit card, direct debit, postal or online payments, we’ve got you covered.


A joint venture between Anglian Water Business and NWG business