Smart Metering

We can help you take more control over how you manage your water use with our smart metering service (also known as meter logging or AMR – Automatic Meter Reading).

Thanks to accurate, real time water usage data, you’ll have a better understanding of your consumption, enabling you to identify any issues and drive efficiency. The savings you could make are good news for the environment and great news for your bottom line too.

Trust us to fit wireless smart metering devices around your site, which will take automatic readings as often as every 15 minutes. You can then use our innovative consumption management system to analyse your usage data quickly and easily to identify any unexpected usage, sudden peaks or gradual increases in consumption.

MeterTailored settings

You can even specify bespoke alarm levels, giving you a range of instant alerts tailored to your needs and based on defined parameters, such as high and low flow, high volumetric usage and potential You can also set up automatic texts or emails to alert staff or engineers on site to an issue. Those insights will give you an early warning of any underlying issues, such as leaks, inefficient practices or faulty equipment, so that you can tackle them before they become a problem.

We’ll even help you find out whether your existing water meter is compatible with a smart metering device. And if it isn’t, we’ll co-ordinate the necessary enabling works for you so that you can start using your data as soon as possible.

We’ll discuss any costs of enabling works – such as a meter chamber enlargement or meter exchange – before any work begins on these improvements so that you’re always able to make informed decisions.

Download a factsheet on our Automatic Meter Reading service to find out more.

Ready to apply?

If you’re ready to apply for our Smart Metering Services, simply email your details, including your company name, contact name, account number, telephone number and brief a description of the enquiry to and we’ll send you an application form.

If you’re an existing smart metering customer, simply log here to access your account.

Case studies

Hotel du Vin & Malmaison group

The luxury hotel chain’s UK-wide, multi-site, single-contract solution means projected annual savings of more than £75,000

East of England Co-op

In the first year of implementing smart meters, East of England Co-Op saved £1,000 on their water bills alone
A joint venture between Anglian Water Business and NWG business